It might have been disappointing to find out that your printer cartridge was out of stock and you could not reorder it. However, you are not alone – everyone faces the same problem.
Delays are caused by a number of factors, but most of them are directly related to Covid-19.
During the Covid pandemic, offices around the world have closed and billions of people were forced to work from home. Two of the largest ports in the US: the Port of Los Angeles and Long Beach Port, two of the country’s largest ports, had to reduce their workforces.
In order to compensate for the reduction in ships, more containers were stacked, which caused longshoremen to spend more time unloading each ship.
Making matters worse, there are not enough truck drivers to transport the goods from the docks.
The shipping experts originally predicted that these delays would be resolved by the summer of 2021. However, you may have noticed that it is currently the winter of 2022, and the delays still continue.
It is expected that the delays will be resolved by the end of 2022; however, with new virus variants, these delays could be extended further.
So for the time being we encourage our customers to plan ahead for toner and copier shortages.
Another option is to consider paperless Document Management Solutions. It’s a cost-effective approach to limit disruptions and improve your organization’s operational efficiency. Talk to your account executive today to learn more.
At KBA Document Solutions we are working hard to help our customers to overcome these challenges. We always strive to make sure our customers receive their orders on time. We thank you for being our loyal customer, and we appreciate your understanding and cooperation.